Sunflower Dusk AI-powered patient no-show and cancellation prediction
Sunflower Dusk identifies upcoming appointments at risk of being missed, scores each one by likelihood of cancellation or no-show, and recommends the right intervention — automated reminders, staff outreach, transportation support, waitlist activation, or targeted overbooking — so care teams can focus effort on the appointments that actually need it instead of running broad, repetitive reminder campaigns.
Key capabilities:
- Connects with scheduling platforms, EHRs, CRMs, and data warehouses to pull appointment history, prior no-shows, timing patterns, communication behavior, incomplete pre-visit requirements, and referral status
- Scores each upcoming appointment by no-show/cancellation risk
- Recommends a specific intervention per appointment rather than a one-size-fits-all reminder
- Supports targeted overbooking and waitlist activation to protect capacity when risk is high
- Provides an operations dashboard for staff to act on flagged appointments
- Includes model monitoring and drift detection to keep risk scores accurate over time
Ideal for: Healthcare organizations losing revenue and capacity to missed appointments who want to move from blanket reminder campaigns to targeted, risk-based intervention.
Pricing:
- Production package: $75,000 (discovery, data integration, model development, risk-scoring service, dashboard, intervention workflows, security, monitoring, training, deployment, post-launch support)
- Ongoing managed service: $6,000/month (monitoring, recalibration, data-quality checks, dashboard maintenance, integration support, monthly ROI reporting, quarterly optimization)
Price breakdown:
| Category |
Description |
Cost |
| Production package (one-time) |
|
$75,000 |
| Discovery & workflow design |
Requirements, intervention workflow mapping |
$8,000 |
| Data integration & preparation |
Scheduling/EHR/CRM/warehouse connections, cleaning |
$17,000 |
| AI model development & evaluation |
Risk model training, validation, calibration |
$16,000 |
| Risk-scoring service build |
Production scoring pipeline |
$9,000 |
| Operations dashboard |
Staff-facing risk queue and reporting UI |
$8,000 |
| Intervention workflows |
Rules engine, auto-trigger vs. staff-routed logic |
$6,000 |
| Security & role-based access |
Access controls, encryption |
$3,500 |
| Model monitoring & drift detection setup |
Instrumentation for ongoing accuracy tracking |
$3,500 |
| Staff training & deployment |
UAT, training, go-live support |
$4,000 |
| Managed service (ongoing) |
|
$6,000/mo |
| Model monitoring & recalibration |
Accuracy tracking, periodic retraining |
$2,500/mo |
| Data-quality checks |
Ongoing pipeline validation |
$1,200/mo |
| Dashboard maintenance & integration support |
Upkeep, minor integration fixes |
$1,300/mo |
| ROI reporting & quarterly optimization |
Monthly reports, quarterly tuning reviews |
$1,000/mo |
